Reserve in 4 Easy Steps Reserving online is easy and can be done on the go or in the comfort of your own home.
Step 01 Browse Look through our extensive stock to find the perfect vehicle for you. There will always be somebody at hand to help if you need.
Step 02 Part-Exchange If you have a vehicle you’d like to trade-in, we’ll make you an offer that you can use against your purchase
Step 03 Reserve Online Reserve the vehicle of your choice with a fully refundable deposit. Arrange a time that suits you to come in to view.
Step 04 Visit Us Your vehicle will be waiting for you to make final inspections and drive away the car of your dreams in no time.

FAQ AREA

See below for some of our most commonly asked questions. If your query isn’t covered, please contact us.

Buying Online

What Happens if I don't like the car after i collect it?

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We’re pretty sure you’ll love your new car, but if you have a change of heart, no worries. Simply do so within 14 days and you’ll get your money back – guaranteed.

About our 14-day money back guarantee

You can return the car to us within 14 days from the day after the delivery date without giving us any reason. Please note, you mustn’t use the car after telling us you’re cancelling the agreement and you must keep it in good condition from the day it was delivered.

Conditions to using the guarantee

The cancellation period will expire after 14 days from the day on which you, or a third party on your behalf, collect or take delivery of your vehicle.

To exercise the right to cancel, you must inform us of your decision to cancel this contract by a clear statement sent by post or email to our address. If required, you can request a template cancellation notice form from us but it is not obligatory to use this specific template.

To meet the cancellation deadline, it is sufficient for you to send your clear statement or form confirming your exercise of the right to cancel before the cancellation period has expired.

Effects of cancellation

If you cancel this contract, we will reimburse to you payments received from you, including the cost of delivering the goods to you (except for the supplementary costs arising if you chose delivery over collection ora type of delivery other than the least expensive type of standard delivery offered by us). This reimbursement is subject to the following conditions:

  • We may make a deduction from the reimbursement for loss in value of any goods supplied if the loss is the result of unnecessary handling by you. Anything over and above a standard test drive will be considered unnecessary handling and will lead to a deduction of £1 for each mile driven over 20 miles. In addition, we will also be entitled to make a deduction for any damage or excess wear.
  • We will make the reimbursement without undue delay, and not later than 14 days after the day we receive back from you the vehicle and all documents which were supplied including, but not limited to, service histories and the V5 documentation. We reserve the right to register the vehicle with the DVLA only on expiry of your 14 day cancellation period.
  • We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of the reimbursement. This may include handing back any part exchange vehicle if still available and/or seeking payment from you to cover any negative equity.
  • We will withhold the reimbursement until we have received the goods and all paperwork back in good order.
  • It is your responsibility to return the vehicle without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation of this contract to us. The vehicle must not be driven from the date you notify us of your cancellation, other than to drive it back to us.
  • You will remain liable for the vehicle and so for its tax, insurance, and any fines, charges or penalties until it has been accepted back to our premises.
  • You will have to bear the direct cost of returning the goods and take full responsibility for the safe return of the vehicle.
  • You are only liable for any diminished value of the goods resulting from the handling other than which is necessary to establish the nature, characteristics and functioning of the goods according to the previous reference to test drives.

I want to buy online but have some queries?

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You can talk to any one of our sales team for more information - email us, or give us a call.

I would like to amend or cancel my order

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Please see our our Terms & Conditions page, however we would like to try and help you before you cancel your order, so please contact one of our sales team to discuss this further.

If you would like to amend your order you can speak to anyone of our sales team and they will happily process any amendments to your order.

How secure is your online reservation process?

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We use a secured verified payment provider which utilises encrypted software protecting your card payment details. We do not store any of your card details.

Can I amend my delivery and collection day after I have placed my order?

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Please speak to our sales team as soon as possible to review options.

Finance

How do I get my finance settlement?

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We can help you with this. One of our sales team will be able to obtain your settlement figure.

I have some questions regarding financing my purchase who should I speak to?

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We would be happy to talk to you regarding any questions you have about financing your car purchase. One of our sales team can be contacted by email or simply give us a call.

Part Exchange

Can I use my part exchange as my deposit for my car purchase?

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Yes, you can use your part exchange as all or part of your deposit towards your car purchase. However, if there is outstanding finance on your part exchange this will have to be settled by us as part of the transaction. Any amount left after settlement of your finance can be used towards your deposit.

What happens if my part exchange is worth more than the car I want to purchase?

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If your car is valued more than the car you would like to purchase and there is no outstanding finance on it, we will happily give you back the difference. This would be paid to you after taking delivery of your new vehicle.

Is the valuation you give me for my part exchange guaranteed?

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Yes, assuming you have described your part exchange accurately, answered all the questions correctly and read our terms and conditions regarding part exchange your value will be guaranteed.

Can I remove my part exchange from my order at any time?

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Yes, you can remove your part exchange from your order at any time prior to your vehicle handover. You will though have to allow for any adjustment in your quotation if your part exchange was being used towards your deposit.

Can I part exchange two vehicles as part of my order?

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Yes, if both the vehicles are owned by you, or you have the permission of the owner to use the vehicle as part of your order. Our sales team will be able to help you in this scenario.