Service Advisor - Coventry | Rugby, Coventry and Daventry | Midlands Vauxhall

Service Advisor – Coventry

Job Introduction

We have a fantastic position available as a Service Advisor.

Do you have a genuine passion for people, making them the main focus in everything you do?

Are you prepared to provide an outstanding customer experience?

Do you want to work with a reputable Family Owned Motor Group, offering a competitive Salary Package / OTE Earnings and career progression?

Do you want to receive great quality training through Vauxhall My Academy?

If you can answer ‘Yes’ to the above, then look no further.

Ideally you will have previous experience as a service advisor, however full training will be given to the right person.

Role Responsibility

You will:

Take the time to talk to people & build a genuine rapport in order to identify exactly what your customer requires, turning opportunities into business.

Exceed customer satisfaction by achieving targets on the Vauxhall service satisfaction programme.

Effectively promote and sell additional items such as service plans and upsell items on our unique product challenge.

You will Account manage your customers from enquiry to invoice, ensuring excellent customer retention.

The Ideal Candidate

You must have knowledge and experience of:

Sales / Aftersales / Customer Service.

Customer handling and telephone techniques.

Sales procedures, processes, and follow-up procedures

IT Systems including Microsoft Office

You must hold a full UK valid driving license.

Download Application Form

Ref: ASA02

Working Hours 8 till 6 Monday to Friday, Saturday Rota
Location Coventry
Salary £18k to £25k
Benefits 28 Days Holiday
Closing Date 30/06/2018

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