All Vehicles from Midlands Vauxhall are inspected to our approved standards, ensuring the highest standards of quality and total peace of mind when buying your next used car. We have also signed up to the AA Dealer promise, this means you can trust us to deliver the following.
For younger cars which are up to 8 years old and have covered less than 80,000 miles we offer the highest level of AA warranty, the Protect Plus Warranty.
During the specified period, almost all of the original manufacturer’s mechanical and electrical components are guaranteed against total failure except those listed under exclusions.
Claim Limit : £1000
The full terms and conditions are set out in this Agreement document.
All covered components have wear & tear included up to 85,000 miles. After this period, the wear & tear cover will automatically cease - however the rest of Your Agreement remains the same.
Reasonable diagnostic charges form part of a valid claim under this Agreement as agreed with Our claim’s engineers.
For the slightly older car, between 8 and 10 years old, and between 80,000 and 100,000 miles, we offer the Protect Essential Cover, to ensure that all the major components of you vehicle are covered.
During the specified period, almost all of the original manufacturer’s mechanical and electrical components are guaranteed against total failure except those listed under exclusions. The full terms and conditions are set out in this Agreement document.
Reasonable diagnostic charges form part of a valid claim under this Agreement as agreed with Our claim’s engineers.
Claim Limit : £1000
Cover Includes:
This Agreement is available for vehicles of any age or mileage. Only the following listed parts are covered by this Agreement. This Agreement does not cover wear and tear.
Claim Limit : £1000
When you pruchase your car from Midlands Vauxhall it will come with 6 Month AA Warranty, you then have the opportunity to extend your AA Warranty, to give you up to 36 Month Potection.
Warranty Term | Claim Limit (per claim) | Price |
6 Months AA Warranty | £1000 | Inclusive |
upgrade from 6 months to 12 month in total | £1000 | £299.00 |
upgrade from 6 month to 24 month in total | £1000 | £499.00 |
upgrade from 6 months to 36 months in total | £1000 | £699.00 |
Claims Conditions
1. You must obtain authorisation from the Administrator before having any repairs carried out.
2. The Administrator reserves the right to appoint the repairer of the Vehicle, the supplier of the parts, and where available service replacement parts will be used.
3. Where the renewal of any parts or assemblies brings about improvement or betterment of the Vehicle a contribution may be required from the Agreement holder. This will take account of the age and mileage of the Vehicle and the cost of restoring the Vehicle to its pre-breakdown condition.
4. Any work carried out without prior authorisation will not be reimbursed. No claims are valid without an authority number If the cause of Your breakdown is not obvious, it may be necessary to dismantle the Vehicle to some extent. This will be done only on Your authority and the cost of this will be Your responsibility at this stage.
5. If the Administrator finds the claim to be within the scope of Your Agreement an authorisation number will be issued once the costs have been agreed. All repair times will be based on Autodata.
6. To establish liability, it may be necessary to instruct an independent assessor to inspect and report his findings. The result of which cannot be contested except by another independent assessor.
7. Claims must be registered within 7 days of their occurrence. Once the claim has been authorised, You may proceed with the repairs. If We have arranged the repair on Your behalf, We will settle the invoice with the garage directly. If You have used Your own garage, please send Us the repairer’s invoice. Please ensure that the authorisation number is marked on the invoice, and state clearly who is to be paid.
8. Repairs may be made through a repairer nominated by the Administrator. If the covered part is beyond economic repair, the repairer may replace it with a similar part.
9. You may have to provide the Administrator with proof of servicing before a claim is settled under this Agreement. No claim will be paid if the repairs are carried out before obtaining prior authority from Us.
10. In the event of a false or fraudulent claim being submitted, the Agreement will be rendered invalid. In all cases, We reserve the right to prosecute.
11. Once a fault has been registered, the Administrator reserves the right to contact repairers and discuss potential liabilities under this Agreement.
12. Once a claim number has been issued You have 3 months in which to submit the invoice for payment. After this period of time the claim will lapse and no reimbursement is possible.
13. If You make a claim and any other insurance that would also entitle You to claim, the Agreement will only contribute its ratable proportion of the loss.
14. We have the right to: a) examine the Vehicle b) obtain an expert assessment at Our expense, the result of which will be binding on all parties; c) nominate the repairer. If, following specific arrangements for inspection, and through no fault of Ours, the engineer cannot inspect - for example, because the Vehicle is not available or is not stripped etc. We will deduct fees for the second inspection visit from the authorised amount of the claim.
15. If We accept a claim, We have the right: a) to require a contribution from You if the repaired Vehicle will ultimately be in a better condition than before the claim; and b) to take wear and tear according to age and mileage into consideration when settling the claim.
16. This Agreement is limited to a failure of each covered part on only one occasion during the period of cover
17. If more than one covered part has failed at the time You contact the Administrator, it will be dealt with as one claim
18. We have the right to specify the use of guaranteed reconditioned or exchange units and send away parts for reconditioning. Our liability will be limited to the cost of these parts.
19. If You are VAT registered, the VAT element will not form part of any claim against Us.
20. If We give provisional authorisation for repairs, We will assess repair times in line with the Autodata repair times manual current at the time.
21. We are not liable for any claims directly or indirectly caused by: a) non-compliance with the conditions relating to the maintenance of the Vehicle; b) any act, omission or negligence by You (or any user of the Vehicle), which adds to the loss or damage; c) fire, collision, fabric and stitching, frost, snow, ice, flooding, freezing or corrosion; d) parts being subject to recall by the manufacturer. e) Any part that has not failed but is recommended by the manufacturer as good working practice to replace or maintain. This Agreement does not cover items which have come to the end of their natural lives. f) the failure of a part which is under any manufacturer’s or supplier’s warranty; g) losses normally covered under a road risks insurance policy or loss resulting from an accident to the Vehicle; h) the Vehicle having been altered or modified from the manufacturer’s original specification, or having been raced, rallied, used in competition, or for hire or reward, used for courier work, driving tuition or custom-built vehicles; i) any parts which have not actually failed, and which are replaced during routine servicing or maintenance, software (including updates) and or adjustments; j) All damage caused by a failure to replace the cambelt in accordance with the manufacturer’s recommendations; k) the Vehicle being beneficially owned by a company or person involved in the business of vehicle repair, servicing or car sales or by an employee of such a company or person; l) exhaust emission MOT failures, these are not Mechanical Breakdowns and are not covered; m) any Mechanical Breakdown caused by lack of normal and proper use or care, including the incorrect use of fuel. n) any component failure due to lack of lubrication, failure to check other fluid levels and adjusting where necessary or ignoring any warning signals, gauges or lights. o) this Agreement does not cover inherent faults of any description. Any fault that is present at the time of purchase.