Dealer Promise

All Vehicles from Midlands Vauxhall are inspected to our approved standards, ensuring the highest standards of quality and total peace of mind when buying your next used car. We have also signed up to the AA Dealer promise, this means you can trust us to deliver the following.

• Provide a minimum of six months MOT on all vehicles.
• Offer a road test to ensure the vehicle meets your requirements.
• Handover all essential documents including V5 Registration document,MOT certificate, and any available service records.
• Provide a Free Histroy Check on Every Vehicle.
• Welcome any vehicle inspection by the AA or any indepentant 3rd party, Prior to purchase.
• Professionally prepare and hand over the vehicle in a good condition.
• We are audited once a year by the AA, to ensure compliance with this dealer promise.
• Enable you to escalate issue to the AA, and they will mediate between us.
• We will honour our obligations under the Consumer Right Act 2015, to Protect your purchase.
• All of our vehicles come with 12 months AA Recovery.

The Car comes with 6 month AA Protect Plus Warranty

This Agreement applies to Vehicles which are up to 8 years old and have covered less than 80,000 miles at the Agreement start date.

What is Covered

During the specified period, almost all of the original manufacturer’s mechanical and electrical components are guaranteed against total failure except those listed under exclusions.

The full terms and conditions are set out in this Agreement document.

Wear & Tear

All covered components have wear & tear included up to 85,000 miles. After this period, the wear & tear cover will automatically cease - however the rest of Your Agreement remains the same.

Diagnosis

Reasonable diagnostic charges form part of a valid claim under this Agreement as agreed with Our claim’s engineers.

Cover Includes:

• Parts Replaced In Pairs
  • Coil spring, shock absorber - as part of good engineering practice.
• Oil Seals
  • Engine, gearbox, differential, turbocharger (or supercharger) causing a major oil leak (dripping oil) requiring immediate replacement to prevent consequential damage (excludes oil staining and oil misting)
• DPF / Catalytic Converter
  • The DPF / catalytic converter is covered for Mechanical Breakdown (excludes – carbon build up, corrosion, impact damage and regeneration/cleaning of the system)
• Turbo / Supercharger
  • (Factory fitted) Excludes carbon build up
• Air Conditioning (Factory fitted)
• Camshaft Timing Belt
  • Providing there is proof that the manufacturer’s replacement recommendations have been complied with and they are free from oil contamination.
• Casings
  • In the event of a covered item causing damage to a casing, the casing will form part of the Maximum Claim Liability.
• In-Car Entertainment / Sat Nav / Telephone
  • Unlimited coverage to these components providing the equipment is factory fitted.
• Remote Key Fobs / Key Cards
  • Covered to a maximum of £200 including VAT.
• Battery (excluding Hybrid batteries)
  • Included for 6 months from the Agreement inception date.
• Hybrid & Electric Vehicles
  • Manufacturer supplied and fitted power generation and transmission components are included (excluding: electrical connectors, wiring, batteries and the disposal of chemical waste resulting from a claim).
• Working Materials
  • Where an authorised repair requires the replacement or topping up of oils, antifreeze or other fluids, or replacement of the oil filter. This will form part of the Maximum Claim Liability.
• Car Hire
  • In the event of a valid claim and provided that the repair time in accordance with Autodata is in excess of 8 hours, a maximum of £50 per day inclusive of VAT (excluding fuel and insurance) may be claimed for up to a maximum of 7 days (related to the actual repair times from the time repairs commence). All car hire must be authorised by prior to the start of the hire period and will form part of the Maximum Claim Liability.
• Vehicle Recovery
  • In the event of a valid claim, tow-in charges up to £50 including VAT will form part of the maximum claim’s liability.
• What is not Covered
  • Carbon build up, chassis, bodywork, interior and exterior trim, locks, glass, panoramic sunroof, fabric roofs, tyres, exhaust systems, exhaust manifold, fuel tanks, brake discs, seized brake calipers, brake, brake drums, brake & clutch friction material, wiring looms, road wheels, incorrect fuel (or any damage caused as a result),clearing of fuel lines, water ingress, gaskets (except head gasket), any sealing material or compound, head up display, tracker systems, core plugs, heater elements (excluding heated seats), air bags, software, software updates and / or adjustments (excluding those which are required to complete a repair), key blade, all light units, bulbs including gas filled, LEDs, Xenon bulbs, Xenon Ignitor Units, air conditioning recharging (covered if part of a repair at reasonable cost), external oil or fluid leaks, hoses and pipes, hardware e.g bolts and fixings, perishable rubber items, serviceable and ancillary items.
• For further details please refer to the terms and conditions.

Additional Benefits for all Covers

• European Mechanical Breakdown Cover
  • Extended cover to Vehicles used on the continent of Europe for a period not exceeding 30 days. In the event of a Mechanical Breakdown on the Continent You must comply with the claims procedure in the normal way. In the event of a valid claim, reimbursement will be based on the currency exchange rates prevailing on the date that the claim is agreed.Dates of travel may be required to support a valid claim.
• Overnight Accommodation and Rail Fare
  • Hotel expenses or return rail fare will be reimbursed to a maximum of £60 including VAT within the maximum claims liability, providing that the Vehicle is rendered immobile due to a valid claim under the terms of the Agreement. Bona fide receipts will be required in the event of a claim. Drinks and meals are specifically excluded